Bajjee Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

Bajjee is a world-class online gaming platform built for players in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy ("Policy") explains how Bajjee collects, uses, stores, and protects your personal information.

This Policy applies to the Bajjee website, mobile version, and all associated digital services. We are committed to being fully transparent about how your information is handled and will never misuse it under any circumstances.

Bajjee's Privacy Policy is built in accordance with international data protection standards. We continuously improve our security measures to keep your information as safe as possible.

2 What Information We Collect

Bajjee collects two types of information — what you provide directly and what is automatically collected when you use the platform.

Information You Provide Directly

• At the time of registration: Full name, mobile number, date of birth
• At the time of identity verification: National ID or passport details
• At the time of payment: Mobile banking number or bank account details
• Support Hours: Your Messages & Communication History

Automatically Collected Information

• IP Address & Device Type
• Browser & operating system information
• How long and how often you visit each page on the platform
• Gaming History & Transaction Logs
• Information Collected via Cookies and Similar Tracking Technologies

3 How We Use Your Information

Bajjee uses your personal information only for the purposes listed below:

Purpose of use	What Information Is Used	Legal Basis
Account Creation & Management	Full name, mobile number, date of birth	Fulfillment of Contractual Obligations
Identity verification (KYC)	Identity document details	Legal Obligation
Payment processing	Payment method details	Fulfillment of Contractual Obligations
Customer Support	Communication history	Legitimate interest
Fraud prevention	IP, Device & Transaction Logs	Legal Obligation
Platform improvement	Usage patterns & statistics	Legitimate interest

Bajjee never sells your information to third parties for advertising purposes. If we ever wish to send you promotional messages, we will always ask for your explicit consent first.

4 Data retention & duration

Your personal information is stored on secure servers. How long it is retained depends on the type of information and the purpose for which it was collected.

• Account Information: For as long as your account remains active, and for a specified period after closure in accordance with regulatory requirements
• Transaction records: Generally up to 5 years, in accordance with financial regulatory requirements
• Gaming History: For as long as your account remains active
• Communication records: 2 years from the last point of contact
• Cookie & Tracking Information: Session to a maximum of 1 year, depending on cookie type

Once the retention period expires, data is securely deleted or anonymized. Certain information may need to be retained beyond the standard period due to legal obligations.

5 Data sharing & disclosure

Bajjee does not share your information with third parties, except in the limited circumstances described below:

• Payment provider: Necessary information is shared with payment partners to process transactions. They operate under their own strict privacy policies.
• KYC Verification Services: Approved third-party services may be used for identity verification.
• Legal Authorities: We may be required to disclose information to relevant authorities in response to legal orders, investigations, or regulatory directives.
• Business restructuring: In the event of a merger or acquisition, the new entity will receive your information subject to the same Privacy Policy.

6 Cookies & Tracking Technologies

The Bajjee website uses different types of cookies to enhance your experience. The cookie types are explained below:

• Essential Cookies: Required for login sessions, security, and core platform functionality. Disabling these will prevent the platform from working properly.
• Functional Cookies: Used to remember your language preference, theme settings, and similar choices.
• Analytics cookies: Statistical data is collected to understand which parts of the platform are used most. This information is entirely anonymous.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain features of the platform from working properly.

7 Security measures

Bajjee uses industry-leading security technology to protect your data. The core components of our security framework are:

• 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Firewall & intrusion detection: Suspicious access attempts are automatically detected and blocked.
• Two-factor authentication (2FA): Two-factor authentication to add an extra layer of security to your account.
• Regular security audits: The system is regularly tested by external security experts.
• Data masking: Sensitive information such as payment numbers is partially masked.

That said, no method of transmission over the internet is 100% secure. We do our best to protect your data, but we cannot guarantee absolute security against unauthorized access. Keeping your password strong and confidential is essential to your own protection.

8 Your Rights

Under Bajjee's Privacy Policy, you have the following rights: